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Privacy Policy

Orchid Care Homes ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you visit our facility, use our website, or engage with our services. By accessing our services, you agree to the terms of this Privacy Policy.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.


Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.


How we use your information

  • We use the collected information for various purposes, including:

  • To provide and maintain our services

  • To contact you with updates and important information

  • To respond to your inquiries and requests

  • To personalize your experience

  • To improve our services and website

  • To comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share your information with third parties in the following circumstances:

  • With healthcare providers for treatment and care coordination

  • With service providers who assist us in our operations

  • To comply with legal obligations or respond to lawful requests by public authorities

  • To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of any incorrect or incomplete information

  • Request deletion of your personal information, subject to certain exceptions

  • Object to or restrict the processing of your personal information

  • Withdraw your consent at any time, where we are relying on consent to process your personal information

To exercise these rights, please contact us at [contact email/phone number].

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

 

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Orchid Care Homes
1728 Hartford Dr
Carrollton TX 75007
469-346-5777
contact@orchidcareresidential.com

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